Last updated October 2026
These terms cover packages you buy on bwstack.com from BWstack LLC in Port Huron, Michigan ("I" and "me" below). Custom projects run under their own signed agreement instead. When you check out, you agree to the version of these terms on this page at that moment.
Exactly what the package page lists on the day you buy. Anything beyond that is a change: I'll tell you what it costs first, and nothing is billed without your OK. Changes are billed at $150 an hour.
Within two business days of your purchase, we'll have a short kickoff call. I'll confirm what I need from you, such as access to your email or forms, your price sheet, and a few real examples. The turnaround on the package page starts once I have those. If something on your side takes longer, the finish date moves with it.
Every package includes 30 days of fixes and tuning after it goes live. After that, a monthly care plan is optional. Without one, fixes and changes are billed hourly.
I set your tool up on accounts in your business's name, with the AI provider you choose. You pay that provider, and any hosting service, directly for what you use. Their prices, features and availability are set by them and can change. I'm not responsible for their outages or changes, but on a care plan I'll adjust your tool when they happen.
AI can misread a message or get a fact wrong, so every package is set up with that in mind: drafts wait for your approval, and a website assistant answers only from your information and hands off to you when it's unsure. You're responsible for what you send to customers and for decisions you make from the tool's output.
Your data stays in your accounts. I use my access only to build and support your tool, and I don't share your data or use it for anything else. Please don't run health records, card numbers, or other highly sensitive information through a package unless we've set it up for that together.
Once your purchase is complete, the code and setup made for your business are yours. I can build general versions of the same kinds of tools for other clients, and those stay mine. While I support your tool, I manage the logins it runs on, so there's never a tug-of-war over access. When support ends, I hand over every login, and you leave with everything.
Payments are in US dollars and go through Stripe. Sales tax is added where it applies.
If something goes wrong, the most I'm responsible for is what you paid for the package. I'm not responsible for indirect losses, like lost sales or profits.
Michigan law applies, and any dispute goes to the courts in St. Clair County, Michigan. If these terms change, the new version is posted here with a new date; it doesn't change a purchase you already made.
Email admin@bwstack.dev before you buy if anything here is unclear.