ReadyReply by BWstack

Miss a call. Keep the customer.

When you can't pick up, the caller gets a text from your business within seconds asking how you can help. Their reply comes to your phone, and you answer when you're free. You keep the number you have.

Try it: call (810) 216-8880Get ReadyReply

That's my own business line. Call, hang up before I answer, and watch for the text.

Why it matters

Most people who reach voicemail don't leave a message. They call the next business on the list. You're on a ladder, under a sink, or with another customer, and that job goes to someone else. A text back in the first minute keeps the conversation going until you can get to it.

How it works

  1. 1. A customer calls and you can't answer.
  2. 2. Within seconds they get a text: “Hi, this is Mike at Mike's Plumbing. Sorry I missed your call! What can I help you with?”
  3. 3. Their reply lands on your cell. Answer whenever you're free. If they left a voicemail, the transcript comes to you by text too.

Plus review requests

After a job, send one text to ReadyReply with the customer's number, and they get a thank-you with a one-tap link to your Google reviews. More reviews help you show up higher on Google Maps, where most local customers find you.

Price

$99 setup, then $39/month

  • Carrier registration and setup, done for you
  • Missed-call texts, voicemail transcripts, and review requests
  • Up to 1,000 texts a month included, more than most shops use
  • Month to month, no contract
Get ReadyReply

About five minutes to sign up. No meeting needed.

Questions

Do I need a new phone number?
No. Most owners keep their number and set it to forward calls they miss. I send the steps for your carrier, usually one code to dial. If you would rather have a new local number as your main line, I can set that up instead.
Does it change how my phone rings?
No. Calls ring exactly like they do now. ReadyReply only steps in on the calls you don’t pick up.
Who sees the replies?
You do. Replies come to your cell. When you answer, it goes out from your business, not your personal number.
What if someone doesn’t want texts?
Every first text says how to opt out. If they reply STOP, they never hear from the line again.
Is there a contract?
No. It’s month to month. Cancel anytime by emailing me.
Why does setup take a few days?
Phone carriers now require every business that texts to register first. I handle that paperwork for you. Approval usually takes a few days to two weeks.

Want the details? Read the ReadyReply guide. Something else? Ask me, or call (810) 216-8880.